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How to use the service

1. Invite your participants to the call and give them the Toll Free 800 number and PARTICIPANT passcode that has been assigned to your account.
2. All Callers call in using the same toll free 800 number.
3. All Participants use the same passcode (These codes are permanent and will not change).
4. Our conferencing service is 24/7 and doesn't require any form of scheduling or operator intervention.
5. You DO NOT need to call us to setup your call.
6. The leader code is the key that unlocks the call so unless the leader is present participants cannot speak amongst themselves (It is possible to remove this security feature if you choose).
7. The leader code is confidential and therefore should be kept confidential.
8. In general it is a good rule that the leader appears on the call in advance of the scheduled time in order to moderate the call and eliminate any possible confusion.

Touch-Tone Commands
These are the touch-tone commands you will need in order to use our FastConference^TM reservationless service. Just use the keypad on a touch-tone phone and follow the steps below. Need Help? Call us at 1-866-983-0700.

Touch-Tone Commands for FastConferenceTM Reservationless Conferencing
Leader Commands
	Instant Operator assistance
	Record a conference
	Playback a recorded conference
	Increase/Decrease volume
	Conference lecture mode on/off
	Lock Conference on/off
	Participant count or roll call
Participant Commands
	Mute line on/off
	Participant count or roll call
	Instant Operator assistance

How to Record and Playback a Conference Call

Recording:

1. As the leader enters the call immediately press *2 on the telephone keypad.

2. The user will be prompted to name the conference -- then will enter a number (self-selected) followed by the # key.

3. The system will confirm the "name" entered then instruct the user to press 1 to begin recording.

4. When 1 is pressed the system will confirm that conference recording has begun.

5. The recording will end when the leader hangs up.

1. The leader can replay his/her conference call by dialing the same 800# and passcodes used to originally establish the call.

2. Press *3 to playback the recording.

3. The system will ask you for the file name to playback.

4. Using the keypad enter the number of the call (this is the number which you assigned from step 2 in the "record a call" section).

5. All recordings are kept on the bridge for 30 days at no charge.

You can request a hard copy of your conference by calling 866-983-0700 or via email at customerservice@budgetconferencing.com.

You will need to reference the conference name, i.e. the number assigned when you pressed *2 to record the conference.

The cost for this service is $30 for the CD plus shipping. Turn around time is usually under 48 hours.

Privacy Statement | Terms of Use | Careers | Contact Us | Site Map *Based on a national survey taken on December 1, 2006. **Toll calls billed at a rate of 4.5 cents per minute. ©2009 Budget ConferencingTM. All rights reserved.